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E-Kit Installation

FAQs on trailer connector systems

You have a question about an ERICH JAEGER product or concerning the installation of your wiring harness kit for trailer towing devices? Browse through our FAQs on control units, wiring harnesses and further components and you might find your answer.

General
  • How can I recognise an Erich Jaeger product?
  • Is it possible for me as a private customer to buy directly from ERICH JAEGER?
Components
  • How can I recognise an Erich Jaeger product?
Control Units
  • How can I recognise an Erich Jaeger product?
  • How to interpret the symbols from the installation instructions?
  • Is it possible for me as a private customer to buy directly from ERICH JAEGER?
  • What can I do if the control unit on my wiring harness hums?
  • What is the contact allocation of my control module?
  • Where can I find the product number or software version of the control module?
  • Where can I find the software version of the JaegerCANtrol control module without taking it apart?
Control Units - Contact Allocations
  • What is the contact allocation of my control module?
Wire Harnesses
  • A C2 control light was not included with my wiring harness?
  • Can I switch off my parking sensors when I attach a trailer?
  • Diagnosis on the CAN-Bus with JaegerCANtrolLED: 381977, 383077, 381978, 383078, 381979, 383079 without diagnosis LED.
  • How can I recognise an Erich Jaeger product?
  • How to interpret the symbols from the installation instructions?
  • If a test unit or diagnosis unit for coding is available in the workshop, can this be used?
  • Mechanical disabling contact / fog light disabling (2a / 58b)
  • Trailer control module JaegerCANtrolLED with diagnosis LED
  • What are the advantages of a 13-pin wiring harness?
  • What are the advantages of CAN-Bus technology?
  • What can I do if the control unit on my wiring harness hums?
  • What does the term „JaegerCANtrolLED“ mean?
  • What information should I have ready when I call or email ekit-support?
  • What is an electrical preliminary setup or preparation?
  • What is a specific wiring harness?
  • What is a universal wiring harness?
  • What is a “JaegerFLEX 2in1” wiring harness?
  • What is SVM coding (measure code) or license coding?
  • What is the difference between a 7-pin and 13-pin wiring harness?
  • What is the difference between a universal and a specific wiring harness?
  • What is the extra switch (micro-switch) in the socket for?
  • What is “Check Control”?
  • Where can I find the cable harness number or how can I identify a cable harness without any other documentation?
  • Where can I find the product number or software version of the control module?
  • Where can I find the software version of the JaegerCANtrol control module without taking it apart?
  • Where can I find the wiring harness’ product number?
  • Where can I get replacement parts?
  • Why does the power supply have to be directly from the battery (permanent positive clamp 30)? Can a different power source be used?
  • Why do I have to fit an additional cable to just one side indicator, even though the indicators on the trailer already work via the CAN bus leads?
  • Why do I have to fit an additional cable to the brake lights, even though the lights on the trailer already work via the CAN bus leads?
  • Why do several fault lights in the instrument panel light up after installation of a wiring harness?
  • Why do the control lights flash simultaneously on the test unit for trailer sockets?
  • Why do the installation instructions say that the wiring harness must be approved or encoded?
  • Why is a 12-volt power supply to the trailer control module needed?
  • Why is the trailer socket not working , even though everything is connected as per the installation manual?
Erich Jaeger GmbH + Co. KG

Strassheimer Strasse 10
61169 Friedberg
Deutschland

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